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Our courses are characterized by their flexibility and adaptability. Therefore, we can affirm that there is a different course for each client, and even within the same company, there can be different courses depending on the objectives to be achieved and the profiles of the students.

Below, we present different models of Business English courses:

1

Management English

These courses are aimed at executives and senior management. They provide executive language skills, giving students flexibility in their vocabulary and adapting it to the different situations in which they need to communicate in English. The course content varies depending on each client but focuses on executive meetings, decision-making, negotiation, travel, meetings, and protocol in public relations.
2

Commercial English

These are training programs focused on the company’s sales teams and are designed to equip students with the communication skills needed throughout the sales process. The training is conducted weekly, using company-specific materials alongside official Cambridge English materials.
3

English for Logistics

Professionals working in the logistics sector currently need to communicate in English both orally and in writing on a daily basis. For this reason, various training programs are being carried out within companies to meet this growing need. These training programs include a broad range of vocabulary, as well as the comprehension and interpretation of technical and official documentation within the logistics sector.
4

Customer Service

We often encounter professionals who answer the phone or handle customers at first contact and do so with difficulty, failing to provide proper service and creating a negative first impression. Customer service courses provide professionals with the necessary vocabulary and expressions to handle initial customer interactions, communicate with the appropriate person, understand the customer’s needs, and provide the most suitable assistance.
5

IT English

English for the technology sector is in growing demand, and many students practice weekly with us using real situations to learn how to respond effectively to their clients and users. Although the vocabulary is commonly and frequently used, what often falls short is the ability to express themselves constructing sentences, asking questions, and providing explanations on how to solve problems.
6

Administrative English

Without a doubt, this type of English is necessary in virtually all companies. It includes content related to invoicing, documentation, incidents, taxes, orders, refunds, and more. It can also include commercial content for professionals with an administrative-commercial profile, providing support for sales and after-sales. In addition to these examples, we offer Business English courses for the industry, pharmaceutical sector, engineering, marketing, and more.

Request information about what you need by calling 696409172 or by sending an email to natalia.balaguer@novacademia.com.